MORE® INFINITY® LIFETIME WARRANTY

We recommend sealing natural stone countertops regularly to preserve their beauty. How often depends on the type of stone and the amount of use. Some customers may want a more hassle-free solution for long-term stain protection. The optional MORE® Infinity® Lifetime Warranty Program provides that extra level of protection.

Here's how it works:

• Homeowners are protected against stains for the lifetime of their stone countertops (applies to granite and marble only)

• Commercial installations are covered against stains for 10 years from the date of sealer application (granite only)

• Exterior countertop installations are covered for 1 year from the date of sealer application (granite only)

• No need to reseal during the warranty coverage period

• If a stain occurs, MORE® will send out a certified technician to remove the stain

• MORE® will replace the countertop if the stain can’t be removed (that includes both labor and materials)

• The sealer must be applied by a certified applicator

• Registration is completed by the certified applicator

• The warranty is transferable from a builder to the new owner of the covered product

If it's determined that the stain is covered by the Warranty, MORE® will send a technician to your home or facility to remove the stain using normal cleaning methods. Sometimes more than one visit is required to remove the stain and reseal the surface. You must make the covered countertops available to the technician for cleaning. If the technician is unable to remove the stain from the surface, MORE® will replace the damaged area of the countertop to include all material and labor costs within reason and at our discretion.

MORE® will not cover the costs of plumbing, electrical work, or repair or replacement of the backsplash product (unless cut from the same material as the Covered Product). You can choose the same color replacement stone at our Stone Gallery. If the color of your Covered Product is no longer available, you may choose from a supplied list of similarly priced stones. Since natural stone varies in color, MORE® cannot guarantee that the replacement stone will be an exact match to either the portion of your Covered Product that is being replaced or the remaining undamaged portions of your Covered Product, but best attempts will be made to match. In special circumstances, a determination may be made to replace additional pieces of stone to better match with adjacent pieces. In the event of a replacement, the replaced Covered Product will only be covered for the remaining period of the warranty period.

Please see your Ultimate Granite & Stone Surfaces sales representative for updated information and more details.